Privacy Policy

FruggieFresh is a fresh fruits and vegetables brand based in Kharghar, Navi Mumbai, India, with shops in Sector 21, Sector 20 and Sector 19. This policy explains what information we collect through our website (fruggiefresh.com) and our WhatsApp service, and how we use it.

• WhatsApp messages: when you message us on WhatsApp, we receive your WhatsApp phone number, the content of your message, your profile name if you have set one, and delivery or read confirmations for our replies.
• Contact details you share: such as a name or phone number you provide voluntarily.

Our website does not require accounts, does not use advertising or tracking cookies, and does not process payments or orders.

We use your information only to:

• Respond to your questions and enquiries.
• Share information about our stores, products and availability that you ask for.
• Send a short acknowledgement when you first contact us.

We do not sell your information, we do not add you to marketing lists without your request, and we do not build advertising profiles.

When you message our WhatsApp number for the first time, you may receive one automatic acknowledgement: "Hello! Thank you for contacting Fruggie Fresh 🥬 We've received your message." We limit automatic messages to once per sender in any 24-hour period.

Messages you send on WhatsApp are delivered through WhatsApp and Meta's infrastructure, and are handled under WhatsApp's own Privacy Policy. We do not share your personal information with advertisers or any other third parties, except where required by law.

We keep message records only for as long as needed to provide customer service and maintain the quality of our replies. When information is no longer needed, it is deleted. We protect stored information with access controls, and only authorised staff can view it.

• Stop messages: reply "STOP" to any of our WhatsApp messages and we will not message you again.
• Request deletion: contact us and we will delete your information from our records.

Phone: +91 89769 23791
WhatsApp: +91 89769 23791

• Shop No. 06, Concept Unnathi CHS Ltd., Plot No. 69A/B/E/F, Sector 21, Kharghar 410210
• Shop No. 12/13, Shree Satyam CHS (Prince Tower), Plot No. 51, Sector 20, Kharghar 410210
• Shop No. 15, Devdarshan COM, Plot No. 23/24, Sector 19, Kharghar 410210

We may update this policy from time to time. The latest version is always available on this page. This policy is governed by the laws of India.

See also our Terms & Conditions.